Effective 1stof January, 2017
I GENERAL PROVISIONS
By providing us your e-mail address you agree to receive periodical e-mails from us. You can opt-out from receiving these e-mails at any time by following instructions provided in the e-mail.
We sometimes require personal Information in order to provide our services. The Information we collect is necessary to provide our services and we do not collect any Information which is not strictly required by the nature of the service. Personal Information which we collect may include, but is not limited to, name, address, phone number, and e-mail.
You can access and review personal Information in accordance with applicable laws and upon a written request. We will provide you with access to your personal Information within a reasonable time from the receipt of the request. We may sometimes deny your request under relevant laws. You can request to verify, update or correct personal Information provided by submitting a support ticket on the HomeGravy System or by editing your Information directly on the Site if you have registered an account. We might require a valid photo ID in order to determine your identity. There is no charge for updating or changing provided personal Information.
We may keep records of Information provided to or collected from you, or details of any enquiries, complaints or compliments made by you and the response, if any. We may keep records of phone calls between Users and us in order to provide leads to Professionals and to improve our services.
By interacting with the site through usage of Social Media features, you give HomeGravy a permission to collect information from your social media profiles. The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
V NON-IDENTIFIABLE INFORMATION
When you use the Site, we may automatically collect and store Information about your computer or mobile device and your activities. We may collect other Information in order to improve the User’s experience and provide better service. This Information is not personally identifiable. The Site might use “cookies” in order to help improve the user experience. The User can deny access to cookies through their browser settings.
We use your Information to provide and improve our services, make special offers, customize services for you, better understand our Users, diagnose and fix problems, etc.
HomeGravy endeavors to maintain appropriate physical, procedural and technical security with respect to its offices and Information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal Information. This also applies to our disposal or destruction of personal Information. We keep the personal Information we collect about you strictly confidential. Only authorized personnel have access to this personal Information.
VII USAGE OF INFORMATION
HomeGravy collects only the Information that is necessary for proper functioning of the Site, improving your Site usage experience and delivery of requested Services. We may use the Information we have about you to offer you products and services that we believe may be of interest to you. We may provide your contact Information to Professionals in order to comply with your project assistance request. We do not sell, distribute or otherwise make available your personal Information to third-parties without your prior consent. However, in some instances, we are obliged to comply with court orders and government requests and provide Information or parts of it to authorized bodies. We may disclose or access Information whenever we believe in good faith that the law so requires, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
VIII THIRD PARTIES WEBSITES AND WIDGETS
The Site may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of such external websites. If you choose to follow such links to external websites, you do so at your own risk. The Site includes Social Media Features in form of Widgets which function like a separate programs working within the Site. Your interaction with these Widgets is governed by policies of a third-party providing them.
IX CONTACT INFORMATION